TELECOM INVOICE AUDITING: WHY DO YOU NEED IT?
Managing and monitoring your telecom and IT invoices are key factors in telecom expense management. To conduct business today, you need tools and you need technology: telephones, smart phones, tablets, high-speed internet connections, laptops, and so much more. Over time, your telecom and IT inventory increases as new gadgets hit the market and the number of people within your organization requiring these tools goes up. All of that leads to complexity, and complexity can lead to errors.
Forrester Research estimates that “billing errors average 5% to 12% of ongoing telecom services budgets”. We agree. In our 25+ years of doing telecom invoice audits, we’ve found that over 35% of telecom invoices have some type of error. And if you’re not watching for them, you don’t see them.
At Expense Manager Services, our system is designed to automate telecom invoice data input, and help review invoices for accuracy.
WHAT’S IDENTIFIED DURING A TELECOM INVOICE AUDIT?
During the telecom invoice audit process, common issues can become visible, such as:
- Usage rate compliance
- Long-distance charges on local invoices
- Installation, termination & repair charges
- 3rd party billing
- Slamming & cramming
- Low and/or no usage lines
Expense Management Services will set custom validation rules, so you can track telecom invoice data the way you want. Once the errors or over-billings are identified, the process of working with your telecom vendor to recover that money begins. This enhanced visibility allows you to evaluate if you’re getting the best deal for your various services and devices, or if you have more infrastructure than you need. That can save money too!
View our deployment options and request a demo to get started today.
TELECOM INVOICE SERVICES
Telecom Invoice Auditing: Reviewing monthly invoices for errors and incorrect rates. It’s hard to find errors if you don’t know what you’re looking for. Increase visibility and savings by correctly identifying and requesting credits for errors.
Bill Payment: Cut one check per month, instead of one per invoice. LetExpense Manager Services help you consolidate your accounts payable process through telecom bill payment services. Expense Manager Services will make sure the payments occur on time, and are applied correctly, each month.
Cost Allocation: Who’s going to pay for this? Slice and dice your invoice by department, employee, and location. The responsible party can easily be billed for their telecom assets with cost allocation. You can allocate the total invoice cost down to 1%.
Inventory Management: What is in your telecom environment?Expense Manager Services’s team of experts manage your inventory for better resource control.
Optimization: Sounds simple, right? Shut down the lines that are not being used or going mostly unused. This means careful monitoring of invoices and then contacting carriers, which can be very time consuming and overwhelming.